Privacy Policy

Last updated: 5 November 2026

TWOPAGES CURTAINS is a made-to-measure curtain and window furnishings brand operated by Mangshi Renxuan Department Store (“TWOPAGES CURTAINS”, “we”, “us” or “our”). This Privacy Policy explains how we handle personal information when you visit https://twopagescurtains.ltd, place an order, request fabric or measuring guidance, contact us or use the store.

1. Who is responsible for your information?

Mangshi Renxuan Department Store is responsible for the personal information processed for the TWOPAGES CURTAINS business described in this policy.

Legal business name: Mangshi Renxuan Department Store
Brand: TWOPAGES CURTAINS
Business type: Individual business registered in the People’s Republic of China
Unified Social Credit Code: 92533103MAKFJ7FX54
Operator / authorised representative: Wang Qihang

Registered address:
Room 109-2368, Building 36, Jinxiu Yangguang Jiayuan Dawan Community, Dawan Village Committee, Mangshi Town, Mangshi City, Dehong Dai and Jingpo Autonomous Prefecture, Yunnan Province, China (Mangshi Maker Space).

Privacy questions and requests: JuliettaOlano@gmail.com
Phone: +852 54298061
Support hours: Monday–Sunday, 9:30 AM–12:30 PM & 2:00 PM–6:00 PM HKT.

2. Information we collect

We may collect your name, email address, phone number, billing and delivery addresses, order details, purchase history, delivery instructions and correspondence with our team. If you request made-to-measure curtains or shades, we may also collect window measurements, fabric, header, lining and installation preferences.

We receive payment status, transaction references and refund records from our payment providers. We do not receive or store your full card number, card security code or payment password.

Our website and service providers may collect IP address, browser and device details, cookie identifiers, referring pages, pages viewed, interactions and approximate location inferred from your IP address.

3. How we use information

We use personal information to accept and fulfil orders; confirm made-to-measure details; process payments and refunds; arrange shipping and provide delivery updates; respond to questions and complaints; assess returns, replacements and defect claims; maintain accounts and business records; prevent fraud; understand website performance; and meet legal obligations.

We process information with consent where required and on other grounds permitted by applicable law. We do not sell personal information or use non-essential advertising cookies.

4. Cookies and similar technologies

We use essential cookies and SHOPLINE services required for the storefront, checkout, customer accounts, security and order processing. Where optional analytics or marketing tools are used, we will provide any notices and choices required by applicable law.

5. How we share information

We may share information with service providers that help us operate the store, including hosting, payment, delivery, communications, analytics and fraud-prevention providers. We may also share information where required by law, to protect legal rights or in connection with a business transfer. Service providers are expected to use information only for the services they provide to us.

6. Retention and security

We retain information for as long as needed to fulfil orders, provide support, meet accounting and legal requirements and resolve disputes. We use reasonable administrative, technical and organisational safeguards. No internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, or request a copy of information you provided. To make a request, email JuliettaOlano@gmail.com with the subject Privacy Request – [Request Type]. We may need to verify your identity before acting on a request.

8. Children

Our store is not directed to children. If you believe a child has provided personal information without the necessary authorisation, contact us so we can review and take appropriate action.

9. International processing

Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers and provide additional information on request.

10. Changes and contact

We may update this policy to reflect changes in our services or legal obligations. The revised version will show an updated date. Questions or complaints can be sent to JuliettaOlano@gmail.com or by phone on +852 54298061 during support hours.