HELP CENTRE
contact
Questions about fabric, measuring, delivery or an existing order? Our team is here to help.
01
About TWOPAGES
TWOPAGES makes made-to-measure curtains, Roman shades and curtain hardware for calm, considered rooms. We work with linen, cotton, velvet, sheer and woven textures, and confirm fabric, header, lining and measurements before production begins.
Our team can help you compare swatches, plan a layered window and choose the right track for the weight of your curtains.
02
Contact us
Send us a message with your window measurements, the look you have in mind, or your order number. We usually reply within two business days.
03
Refund policy
Made-to-measure items are produced for the measurements and options confirmed with you. If a product arrives damaged, incorrect or with a manufacturing fault, contact us within seven days of delivery with your order number and clear photographs or video of the packaging and product.
Change-of-mind returns are not available for correctly supplied made-to-measure items. Please read the full policy before ordering.
04
Shipping policy
Production begins after payment and final details are confirmed. Dispatch and transit estimates vary by fabric, order size and destination, and are shown at checkout or confirmed by our team.
Tracking details are sent after dispatch. Import duties and destination taxes, where applicable, are separate from shipping charges.
05
Privacy policy
TWOPAGES is operated by Mangshi Renxuan Department Store. We collect the contact, delivery and order information needed to process your purchase, arrange delivery and provide support. We do not sell personal information.
Questions or requests can be sent to JuliettaOlano@gmail.com.
06
Terms of service
By placing an order you confirm that the contact, delivery and measurement details you provide are accurate. Made-to-measure products are produced from the details confirmed with you, so please check measurements, fabric, header, lining and quantity before approving production.
Prices, payment methods and delivery options are shown on the website and at checkout. These Terms are governed by the laws of the People's Republic of China, subject to mandatory consumer rights.
07
Legal notice
The website https://twopagescurtains.ltd is owned and operated by Mangshi Renxuan Department Store, an individual business trading under the brand name TWOPAGES. Operator / authorised representative: Wang Qihang. Unified Social Credit Code: 92533103MAKFJ7FX54.
Registered address: Room 109-2368, Building 36, Jinxiu Yangguang Jiayuan Dawan Community, Dawan Village Committee, Mangshi Town, Mangshi City, Dehong Dai and Jingpo Autonomous Prefecture, Yunnan Province, China (Mangshi Maker Space).
Customer support: JuliettaOlano@gmail.com. Phone: +852 54298061. Support hours: Monday–Sunday, 9:30 AM–12:30 PM & 2:00 PM–6:00 PM HKT.